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A Transformative Journey
KEI Industries Ltd (Case Study)
Over 16 years that I was there, KEI transformed into a powerhouse with a turnover of nearly INR 100X crore in 2017.
This period saw extensive implementation of HR practices:
– Organization structure facilitation
– Job Descriptions (JDs), Key Result Areas (KRAs), and Performance Management Systems (PMS)
– Job Evaluation using Hay’s Guide Charts
– Competency Mapping and Development
– Comprehensive training programs in leadership, team building, conflict handling, and communication skills.
Psychometric tools like MBTI, DISC, 16 PF, and Thomas Kilman were pivotal in our coaching and counselling sessions.
The HR department expanded from a single unit to a robust team, significantly enhancing operational efficiency and employee engagement.
By 2017, KEI had grown to an INR 100X cr company with a significant workforce across multiple locations.
What powered this growth? In my opinion, following were the key drivers of growth for KEI:
Focus
Focus was on growth from top to bottom. Thus, there were huge investments in people, machineries and infrastructure.
Leadership
Leadership of CMD and other top management professionals was very supportive.
Team
A word often used but rarely understood. The team was of highly committed individuals with diverse backgrounds.
Cross-functional Exchanges
People from different functions and backgrounds got together, put their heads together to solve organizational problems.
Hygiene factors out of the way
People did not have to bother so much about the hygiene factors as they were well taken care of, like salaries, incentives, insurance, infrastructure, etc,
Services
Organization Development Interventions
Training
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Competency Assessment Centers
Coaching
Testimonials
One of the finest changes agents I have come across with very high implementation skills. Their strength lies not only in creating systems and training people but also in making sure that systems and people are aligned to the goals of the organization. Neeraj and his team have played a very key role in growth of KEI Industries Ltd.
Anil Gupta
Managing Director, KEI Industries LtdInner Space Consultants has been instrumental in driving transformative change within our organization, demonstrating exceptional expertise and commitment. Owing to their tireless efforts, our company has achieved significant growth and improvement over the last 23 years. Apart from helping the organization to grow rapidly, their team also helped us in establishing the HR Department and its systems and processes. We are grateful for their contribution in our organization.
Sanjay Singh
AGM HRD, KEI Industries LtdWe at Sanspareil Greenlands have been associated with Inner Space Consultants for the past 16 years. They have been instrumental in the rapid growth of our organization by creating a result oriented culture at all levels of the organization. Their role has been that of a partner who adds value to all levels of the organization structure. They have been able to identify the gaps in our organization and supported us in plugging them as well.
Paras Anand
CEO and Director, Sanspareil Greenlands Pvt Ltd (SG Cricket pvt Ltd)As most epitomized by the leader, I have found three refreshing characteristics in the entire team, “Integrity, Responsiveness and a genuine belief that HR really works”.
Saumen Karkun
Deputy Managing Director, Holtec Consulting Pvt LtdInner Space Consultants has been a pivotal partner in our organization for the past 16 years, consistently delivering exceptional HR consulting services. Their expertise in HR processes, employee and leadership development, and change management has significantly contributed to our success. NAHRS's dedication and strategic approach have been instrumental in fostering a dynamic and resilient workforce. They believe in developing and extracting the potential of employees for mutual benefit.
Jitender Singh Nader
DGM, Sanspareil Greenlands Pvt Ltd (SG Cricket pvt Ltd)My Tenure at “Inner space Consultants” was incredibly enriching. The opportunities for learning, growth and development of my professional skills were outstanding. The diverse projects and supportive environment allowed me to enhance my abilities significantly. I am particularly grateful to Neeraj sir, who is truly an amazing leader, mentor and coach. His guidance and mentorship were instrumental in my professional growth. I am thankful for the invaluable experience that I gained.
Ridim Chaudhary
Ex-employee at Inner Space ConsultantsWorking with "Inner Space Consultants" has been a truly exceptional experience. From day one, I was impressed by the commitment to excellence and dedication to both their employees and clients. I have had the pleasure of working with an inspiring leader and a great team that not only values building long lasting relationships, collaboration and innovation but also goes above and beyond to ensure a top-notch client service experience.
Anurag Saxena
(Ex-employee), VP (Human Resources), EPAY SystemsHaving worked with Inner Space Consultants for 3+ years has been one of the best experiences in my work life. The leadership team here is very intentional about trusting the talent, providing them with the freedom to come up with creative solutions and driving a meaningful impact for clients. At a very early stage of my career, I was trusted with the opportunities to ideate and facilitate leadership assessment and development programs, designing and implementing the performance management process for different set of clients. It strengthened my understanding of core HR processes.
Meenakshi Garg
(Ex-employee), Manager, Colleague Strategic Partner, American Express, NYI transitioned from student life to corporate life with Inner Space Consultants, and it has been an exceptional opportunity. From the day of the interview, it was evident that this organization is meticulous in its processes, whether for internal operations or client engagements. I have had the privilege to work on multiple Organization Development (OD) assignments, including custom designing and implementing end-to-end Performance Management Systems, developing and assessing Competency Frameworks, creating policies, conducting employee engagement surveys, and more. Thanks to Neeraj Sir and the team, every day has been rewarding. I have cherished the experiences of learning and growing with this organization.
Varun Gupta
(Ex-employee), Organization Development Professional, Automotive R&D GCCNeeraj Agarwal
A Catalyst for Organizational Growth and Human Resource Development
Neeraj’s expertise spans all organizational levels, from board members to entry-level employees. He focuses on building individual capabilities, which in turn strengthens the entire organization. As a coach and mentor to senior professionals across India, he has been instrumental in transforming mindsets and work practices.
As an effective change agent, Neeraj balances both employee and employer interests. His long-term client relationships (e.g., KEI: 16 years, SG: ongoing for 16 years, Saru Silver Alloy: ongoing for 11 years) demonstrate the tangible business value he brings to organizations. Neeraj Agarwal’s holistic approach to HR and organizational development continues to drive positive change and sustainable growth for his clients across India.
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